Drafts a thoughtful reply to every new Google review.
Reads your product reviews and support notes and groups the recurring problems.
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Small brands have hundreds of reviews but no time to read them all. Complaint Clusters imports reviews and support notes, groups them into themes like sizing runs small or lid leaks, and shows which themes are growing so the owner knows what to fix first.
Paste these into Claude, Cursor or Lovable, in order. Check that each one works before moving on.
Build a web app called Complaint Clusters. Start with login and an Import page for CSV files of reviews or support notes with columns: date, product, rating, text.
Use an AI model in batches to tag each entry with up to 2 short theme labels and a sentiment. Then merge similar labels into clusters and show a Themes page with count, trend over the last 8 weeks, sample quotes, and products affected.
Add a monthly email report of rising themes, the ability to mark a theme as fixed and watch whether it drops, and Stripe billing.
Drafts a thoughtful reply to every new Google review.
Plain English summaries of any apartment lease.
Talk through a job, get a finished invoice by text.